Last Updated: [March 2026]

Welcome to Soulwork Collection (“we,” “us,” or “our”). Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase our products, or interact with us.

By using this website, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you:

- Make a purchase

- Subscribe to our email list

- Fill out our contact form

- Download a free resource

- Communicate with us

We may collect:

- Full name

- Email address

- Shipping address

- Billing information

- Order details

- Any information you include in messages

Payment Information

All payment transactions are processed through secure third-party payment providers (e.g., Shopify, Stripe, Etsy, PayPal). We do not store your full credit card information on our servers.

Automatically Collected Information

When you browse our website, we may automatically collect:

- IP address

- Browser type

- Device type

- Pages visited

- Time spent on site

- Referring website

This data helps us improve user experience and site performance.

2. How We Use Your Information

We use your information to:

- Process and fulfill orders

- Deliver digital downloads

- Respond to inquiries

- Provide customer support

- Send transactional emails (order confirmations, shipping updates)

- Send marketing emails (if you opt in)

- Improve our website and products

- Analyze site traffic and user behavior

We do not sell your personal information.

3. Email Marketing

If you subscribe to our newsletter or download a resource, you may receive emails from us related to:

- Journaling tips

- Product updates

- Special offers

- Alignment and growth resources

You may unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email.

4. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

- Improve site performance

- Analyze visitor behavior

- Personalize user experience

- Support advertising campaigns

You can adjust your browser settings to decline cookies if preferred.

5. Third-Party Services

We may share information with trusted third-party service providers who help us operate our business, including:

- E-commerce platforms

- Payment processors

- Email marketing providers

- Website analytics providers (e.g., Google Analytics)

- Social media platforms (e.g., Instagram, Pinterest)

These providers only access data necessary to perform their services and are obligated to protect your information.

If you purchase through Etsy, your data is also subject to Etsy’s Privacy Policy.

6. Data Security

We take reasonable precautions to protect your personal information and follow industry best practices to prevent loss, misuse, or unauthorized access.

We do not sell our customers' data.

However, no method of transmission over the internet is 100% secure.

7. Children’s Privacy

This website is not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date will reflect changes.

Continued use of the website after updates constitutes acceptance of the revised policy.